PRIVACY AND SECURITY POLICY
All services provided through our store are owned and operated by FATMA HÜYÜKPINAR, registered at Merkez Mah. Sıra Cevizler Cad. Ben Türk Apt. No:40A Şişli/Istanbul.
Our company collects personal data for various purposes. Below, we outline how this data is collected, used, and protected.
DATA COLLECTION
Through membership or by completing various forms and surveys on our store, certain personal information (such as name, surname, company details, phone number, address, or email address) is collected in accordance with the nature of the transaction.
Our company may periodically send promotional offers, campaign details, or updates on new products to its members and customers. Members can choose whether to receive such information during the registration process, modify their preferences later in the account settings, or opt out using the link provided in any communication.
Any personal data provided by members through our store or via email during the approval process will not be disclosed to third parties beyond the purposes and scope defined in our "User Agreement."
DATA USAGE
IP Addresses: To identify issues related to system performance and quickly resolve any disputes or problems that may arise, we record and utilize IP addresses. These addresses may also be used to collect demographic information and provide a better user experience.
Marketing Purposes: Personal data may be used for direct marketing purposes by our company or its business partners within the scope defined in the "User Agreement."
Statistical Analysis: Collected data, provided directly or through transactions on our store, may be used for statistical evaluations, database creation, and market research while maintaining user anonymity.
DATA SECURITY
Our company is committed to keeping confidential information private and takes all necessary precautions to prevent unauthorized access, disclosure, or misuse.
CREDIT CARD SECURITY
The security of credit card holders shopping on our site is our top priority. No credit card information is stored on our systems.
When you proceed with a transaction, ensure the site is secure by checking for a key or lock icon in the browser's address bar. This indicates that all data is encrypted and securely protected.
Credit card information is encrypted with a 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. These details cannot be accessed or stored by us, ensuring protection against third-party breaches.
Orders placed for the first time on our store may require verification of payment, billing, and delivery address information to prevent fraud. If necessary, we may contact the credit cardholder or the relevant bank for confirmation.
Only you can access and modify your account information. Protect your login details to prevent unauthorized access.
EMAIL SECURITY
Do not include your credit card information or passwords in emails sent to our customer service team. Emails may be accessible by third parties, and our company cannot guarantee the security of data transmitted via email.
COOKIES
Our store may use cookies to collect information about visitors and their usage of the website. Cookies are small text files stored in the main memory of your device, enabling the site to save preferences and provide a better user experience.
Cookies help us track visitor numbers, usage patterns, and preferences, and assist in dynamically generating targeted content or advertisements. Cookies do not access personal information stored in your email or device. You can configure your browser to reject cookies or alert you when they are used.
EXCEPTIONS
Our company may disclose user data to third parties in the following limited circumstances:
To comply with legal obligations such as laws, regulations, or court orders.
To enforce the terms of the "User Agreement" or other agreements made with the user.
When requested by administrative or judicial authorities for investigations or inquiries.
To protect user rights or ensure user safety.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other websites. We are not responsible for the privacy practices or content of these third-party websites. The privacy principles of our store apply only to our store and do not cover third-party websites.
MAIL-ORDER CREDIT CARD SECURITY
Credit card and personal information sent via mail-order will be securely stored by our company for up to 60 days to address potential disputes with banks. After this period, all data is destroyed. If any unauthorized charges are detected, users can dispute these with their bank, ensuring full protection.
POLICY CHANGES
Our company reserves the right to update this "Privacy Policy" at any time. Changes will take effect upon publication on the site or through email notification.
CONTACT US
For any questions or suggestions regarding our privacy policy, please email us at info@cheeya.com.tr. You can also reach us at the contact information below:
Company Name: FATMA HÜYÜKPINAR
Address: Merkez Mah. Sıra Cevizler Cad. Ben Türk Apt. No:40A Şişli/Istanbul
Email: info@cheeya.com.tr
Phone: 0212 234 4044